Managed IT means a provider monitors, patches, backs up, and supports your systems continuously, not just when something breaks. LDI Connect does it alongside print, cloud, Pro AV, and security, so one team owns your network and the devices on it.
Free up your internal IT team to focus on the projects that they wouldn’t have the time or capacity to take on.
Protect your business and mitigate potential cyber risks with advanced monitoring.
Add support staff when you have special projects to maintain your IT budget and reduce costs.
Pay a consistent, low monthly rate for the service, support and monitoring your business requires.
Response is the whole product. Monitoring, patching, and backups exist to make you need it less often, and to make it faster when you do.
We monitor your systems around the clock, verify that backups actually completed, and back it all with a 24/7 help desk by phone, email, or chat. Most issues are fixed before your team notices them.
We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch — and fix — the little problems before they become the big ones, in many cases before you’re even aware that there’s an issue.
Access solutions that protect your company’s computers, servers, and data including threat assessment, intrusion detection and protection, and anti-virus and anti-malware products.
Integrate data backup and disaster recovery solutions that work cohesively to ensure your company’s business continuity.
Maintain mission critical information through on-premises and cloud storage strategies.
Implement processes that support network and internet connectivity, business operations, and communications.
You’ll gain access to a 24/7 Help Desk — available by phone, email or online chat, onsite technical assistance and support with equipment replacement or repair if necessary, consulting services, and project support.
Purchase, license, migrate and monitor your M365 solutions with management tools and advanced reporting that maximize performance.
Break-fix support bills you when something is already broken. Managed IT bills a fixed monthly rate to keep it from breaking, which changes the provider's incentive: under break-fix, your outage is revenue; under managed services, it's cost. That single difference explains most of what follows from it - proactive patching, monitored backups, and capacity planning all exist because the provider now pays for the outage too.
97% of breaches could have been prevented with today's technology. You need to be up and running, protecting both you and your clients' information.
Stay current with information from the LDI Connect Learning Center.
Let’s solve your IT challenges together. We’ll get you up and running or offer the additional support you need to keep your business or organization at peak performance.
